服务协议
最后更新时间:2026年5月
欢迎您使用 OfferLab(以下简称"本平台")。本服务条款是您与本平台之间关于您访问、注册和使用本平台服务的协议。请在使用本平台前仔细阅读以下条款,注册或使用本平台即表示您同意接受本条款的约束。如您不同意本条款,请立即停止使用。
一、服务说明
1.1 OfferLab 是一款基于人工智能技术的简历优化与生成工具,旨在帮助求职者提升简历质量、提高与目标岗位的匹配度。
1.2 本平台提供以下服务:
- 简历上传与 AI 智能分析(包括 JD 核心要求分析、简历亮点与待改进分析、匹配评分)
- 基于 JD 的 AI 简历优化与改写
- 基于目标岗位的 AI 简历生成
- 简历下载(Word / PDF 格式)
1.3 本平台提供的服务可能随业务发展进行调整,具体服务内容以平台实际提供为准。
二、用户资格
2.1 您应当具备法律规定的与您行为相适应的民事行为能力。未满18周岁的未成年人应在监护人的陪同和同意下使用本平台。
2.2 您确认,您使用本平台仅用于个人求职用途,不得将本平台用于商业性代写简历、批量生成简历或其他超出个人求职范围的用途。
三、用户账号
3.1 您需注册账号后方可使用本平台的完整服务。注册时须提供真实有效的邮箱地址。
3.2 每个账号仅限本人使用,不得转让、出租或与他人共享。
3.3 每个账号最多允许在2台设备上同时登录。超出设备数量时,最早登录的设备将被自动登出。
3.4 如发现账号存在共享、非法盈利、盗用或其他异常使用行为,本平台有权限制或封禁该账号,且不予退还已支付的费用。
3.5 如您的账号连续12个月未登录使用,本平台有权回收该账号。回收前将通过注册邮箱通知您。
四、付费与退款
4.1 本平台提供免费试用和付费订阅服务。免费用户可体验1次完整的简历分析报告。付费套餐包括单次、周卡、月卡、季卡等,具体价格以购买页面展示为准。
4.2 付费服务一经购买,即时生效。由于本平台提供的是即时交付的数字内容服务,已使用或已生效的服务不支持退款。
4.3 如因本平台技术故障导致服务未能正常交付(如付费后无法使用、生成失败等),用户可联系客服处理,我们将视情况提供补偿或退款。
4.4 本平台保留调整服务价格的权利。价格变更将在购买页面公示,不影响已购买且在有效期内的套餐。
4.5 本平台通过第三方支付服务商处理付款。您在支付过程中应遵守相关支付服务商的服务条款。
五、用户责任
5.1 您提供的简历内容须真实准确,不得包含虚假信息或侵犯他人权益的内容。
5.2 您对上传至本平台的所有内容(包括简历、照片、JD 等)拥有合法权利。
5.3 您不得利用本平台从事以下行为:
- 生成虚假简历、伪造证明或从事任何违法行为
- 对本平台进行逆向工程、爬取数据或以任何方式干扰平台正常运行
- 利用技术手段绕过付费限制或免费试用限制
- 将本平台服务用于商业性代写简历或批量操作
- 发布或传播违反法律法规的信息
5.4 如您违反上述规定,本平台有权立即停止提供服务、封禁账号,且不予退还已支付的费用。因此给本平台或第三方造成损失的,您应承担相应赔偿责任。
六、AI 生成内容声明
6.1 本平台使用人工智能技术分析和生成简历内容。AI 输出仅供参考,可能存在不准确或不完全适合特定情况的内容。
6.2 最终简历内容由用户自行审核确认。本平台不对 AI 生成内容的准确性、适用性承担责任。
6.3 本平台不对因简历内容而产生的求职结果(包括但不限于面试邀约、录用等)作任何保证。
6.4 AI 优化过程中可能会对您的简历内容进行改写、补充或调整。您应在下载使用前仔细检查所有内容,确保信息真实准确。如因用户未审核即投递导致的不利后果,本平台不承担责任。
七、数据隐私与安全
7.1 本平台收集和处理的用户信息包括:注册信息(邮箱地址)、上传的简历内容和 JD 内容、支付相关信息、使用行为数据。
7.2 用户上传的简历和 JD 文件仅用于提供 AI 分析和优化服务,处理完成后原始文件将自动删除,不做持久化存储。
7.3 本平台不会将用户上传的简历内容用于以下用途:
- AI 模型训练
- 出售或提供给任何第三方
- 简历优化和生成以外的任何目的
7.4 本平台使用第三方 AI 服务处理简历内容,处理过程中数据通过加密传输。本平台已尽合理努力确保第三方服务的数据安全,但无法完全控制第三方的数据处理行为。
7.5 本平台将尽合理努力保护您的信息安全,并采取合理的数据传输、存储等预防保护措施。但互联网数据传输存在固有的安全风险,本平台无法对此作出绝对保证。
7.6 用户有权随时要求删除其账号及相关数据,请联系客服处理。我们将在收到请求后15个工作日内完成删除。
7.7 除以下情况外,本平台不会向第三方提供您的个人信息:
- 事先获得您的同意或授权
- 司法机关、有权政府机构依法要求
- 您违反本服务条款,本平台为维护自身或第三方合法权益有必要提供的
八、知识产权
8.1 本平台的界面设计、功能逻辑、计算机代码、品牌标识等内容的知识产权归 OfferLab 所有。未经本平台事先书面许可,您不得复制、拷贝或使用任何部分的代码和外观设计。
8.2 您上传的简历内容及个人信息的知识产权归您本人所有。
8.3 AI 优化后生成的简历内容,您拥有完整的使用权,可自由用于个人求职用途。
九、免责声明
9.1 本平台以"现状"提供服务,不对以下情况承担责任:
- 因网络故障、服务器维护、系统升级等原因导致的服务中断或延迟
- AI 生成内容的错误、疏漏或不适用
- 因简历内容或求职结果产生的任何损失
- 第三方 AI 服务的变更、中断或数据处理行为
- 因不可抗力(包括但不限于自然灾害、政府行为、网络攻击等)导致的服务中断
9.2 本平台对用户上传的简历内容的真实性、合法性、准确性不作审查,亦不承担担保责任。
9.3 本平台提供的匹配评分、简历分析等内容仅供参考,不构成任何形式的求职指导或职业建议。
9.4 因本平台过错给您造成损失的,本平台的累计赔偿责任不超过您在最近12个月内实际向本平台支付的服务费用总额。
十、服务变更与终止
10.1 本平台保留随时修改、暂停或终止部分或全部服务的权利。涉及用户权利义务重大变化的,我们将通过站内公告、邮件或其他显著方式提前通知。
10.2 如发生下列任何一种情形,本平台有权单方面中断或终止向用户提供服务,无需另行通知:
- 用户提供的注册信息不真实
- 用户违反本服务条款中约定的使用规则
- 用户存在账号共享、滥用或其他异常使用行为
- 用户利用本平台从事违法活动
10.3 服务终止后,本平台将在法律法规允许的期限内保留您的账户信息,之后将予以删除。
十一、联系我们
如您对本服务协议有任何疑问、意见或投诉,请通过以下方式联系我们:
📧 客服邮箱:info@offerlab.ltd
我们将在收到邮件后7个工作日内回复。
© 2025 OfferLab. All rights reserved.
Terms of Service
Last updated: May 2026
Welcome to OfferLab ("the Platform"). These Terms of Service constitute a legally binding agreement between you and the Platform regarding your access to, registration with, and use of the Platform's services. Please read the following terms carefully before using the Platform. By registering for or using the Platform, you agree to be bound by these terms. If you do not agree to these terms, please immediately stop using the Platform.
1. Service Description
1.1 OfferLab is an AI-powered resume optimization and generation tool designed to help job seekers improve their resume quality and increase alignment with target job descriptions.
1.2 The Platform provides the following services:
- Resume upload and AI-powered analysis (including JD core requirement analysis, resume strengths and areas for improvement, and match scoring)
- AI resume optimization and rewriting based on job descriptions
- AI resume generation based on target roles
- Resume download (Word / PDF formats)
1.3 The services provided by the Platform may be adjusted as the business evolves. Actual service offerings will be based on what is available on the Platform.
2. User Eligibility
2.1 You must possess the civil capacity commensurate with your actions as required by applicable law. Users under the age of 18 must use the Platform under the supervision and with the consent of a guardian.
2.2 You confirm that your use of the Platform is solely for personal job-seeking purposes. You may not use the Platform for commercial resume writing, bulk resume generation, or any other purpose beyond personal job seeking.
3. User Accounts
3.1 You must register an account to access the Platform's full services. You must provide a valid email address during registration.
3.2 Each account is for personal use only and may not be transferred, rented, or shared with others.
3.3 Each account may be logged into on a maximum of 2 devices simultaneously. If this limit is exceeded, the earliest logged-in device will be automatically logged out.
3.4 If an account is found to be shared, used for illegal profit, misappropriated, or exhibiting other abnormal usage behavior, the Platform reserves the right to restrict or ban the account without refunding any fees paid.
3.5 If your account remains inactive for 12 consecutive months, the Platform reserves the right to reclaim it. You will be notified via your registered email prior to reclamation.
4. Payments and Refunds
4.1 The Platform offers free trials and paid subscription services. Free users may experience one complete resume analysis report. Paid plans include single-use, weekly, monthly, quarterly, and other options. Specific pricing is as displayed on the purchase page.
4.2 Paid services take effect immediately upon purchase. As the Platform provides instantaneously delivered digital content services, refunds are not supported for services that have already been used or activated.
4.3 If a service fails to be delivered normally due to Platform technical issues (such as inability to use after payment, generation failure, etc.), users may contact customer service. We will provide compensation or a refund as appropriate.
4.4 The Platform reserves the right to adjust service pricing. Price changes will be posted on the purchase page and will not affect plans already purchased that are still within their validity period.
4.5 The Platform processes payments through third-party payment service providers. When making payments, you must comply with the terms of service of the relevant payment service provider.
5. User Responsibilities
5.1 The resume content you provide must be truthful and accurate and must not contain false information or content that infringes on the rights of others.
5.2 You hold lawful rights to all content uploaded to the Platform (including resumes, photos, job descriptions, etc.).
5.3 You may not use the Platform to engage in the following:
- Generating false resumes, fabricating credentials, or engaging in any illegal activity
- Reverse engineering, scraping data, or interfering with the normal operation of the Platform in any way
- Circumventing paid access or free trial restrictions through technical means
- Using the Platform's services for commercial resume writing or bulk operations
- Publishing or disseminating information that violates laws and regulations
5.4 If you violate the above provisions, the Platform reserves the right to immediately cease providing services, ban your account, and will not refund any fees paid. You shall bear corresponding liability for any losses caused to the Platform or third parties.
6. AI-Generated Content Disclaimer
6.1 The Platform uses artificial intelligence technology to analyze and generate resume content. AI output is for reference only and may contain inaccuracies or content not fully suited to specific circumstances.
6.2 The final resume content is subject to user review and confirmation. The Platform is not liable for the accuracy or suitability of AI-generated content.
6.3 The Platform makes no guarantees regarding job search outcomes (including but not limited to interview invitations, offers, etc.) resulting from resume content.
6.4 During the AI optimization process, your resume content may be rewritten, supplemented, or adjusted. You should carefully review all content before downloading and use, ensuring the information is truthful and accurate. The Platform is not liable for adverse consequences resulting from users submitting resumes without review.
7. Data Privacy and Security
7.1 User information collected and processed by the Platform includes: registration information (email address), uploaded resume and JD content, payment-related information, and usage behavior data.
7.2 User-uploaded resume and JD files are used solely for providing AI analysis and optimization services. Original files are automatically deleted after processing and are not persistently stored.
7.3 The Platform will not use user-uploaded resume content for the following purposes:
- AI model training
- Selling or providing to any third party
- Any purpose other than resume optimization and generation
7.4 The Platform uses third-party AI services to process resume content. Data is transmitted with encryption during processing. The Platform has made reasonable efforts to ensure the data security of third-party services but cannot fully control their data processing practices.
7.5 The Platform will make reasonable efforts to protect your information security and implement reasonable preventive measures for data transmission and storage. However, data transmission over the Internet carries inherent security risks, and the Platform cannot provide absolute guarantees in this regard.
7.6 Users have the right to request deletion of their account and related data at any time by contacting customer service. We will complete the deletion within 15 business days of receiving the request.
7.7 Except in the following circumstances, the Platform will not provide your personal information to third parties:
- With your prior consent or authorization
- As required by law by judicial authorities or competent government agencies
- Where necessary to protect the legitimate rights and interests of the Platform or third parties due to your breach of these Terms of Service
8. Intellectual Property
8.1 The intellectual property rights to the Platform's interface design, functional logic, computer code, brand identity, and other content belong to OfferLab. You may not copy, reproduce, or use any part of the code or visual design without the Platform's prior written permission.
8.2 The intellectual property rights to the resume content and personal information you upload remain with you.
8.3 You have full usage rights to any AI-optimized or generated resume content and may freely use it for personal job-seeking purposes.
9. Disclaimer of Liability
9.1 The Platform provides services on an "as is" basis and is not liable for the following:
- Service interruptions or delays due to network failures, server maintenance, system upgrades, or similar causes
- Errors, omissions, or inapplicability of AI-generated content
- Any losses arising from resume content or job search results
- Changes to, interruptions of, or data processing practices of third-party AI services
- Service interruptions due to force majeure (including but not limited to natural disasters, government actions, cyber attacks, etc.)
9.2 The Platform does not review or guarantee the truthfulness, legality, or accuracy of resume content uploaded by users.
9.3 Match scores, resume analysis, and similar content provided by the Platform are for reference only and do not constitute any form of job-seeking guidance or career advice.
9.4 Where losses are caused to you due to the Platform's fault, the Platform's cumulative liability shall not exceed the total amount of service fees you have actually paid to the Platform in the most recent 12-month period.
10. Service Changes and Termination
10.1 The Platform reserves the right to modify, suspend, or terminate any part or all of its services at any time. Where significant changes affect user rights and obligations, we will provide advance notice through on-site announcements, email, or other prominent means.
10.2 The Platform may unilaterally suspend or terminate service to a user without further notice if any of the following circumstances occur:
- The user provided false registration information
- The user violated the usage rules set forth in these Terms of Service
- The user engaged in account sharing, abuse, or other abnormal usage behavior
- The user used the Platform for illegal activities
10.3 Upon service termination, the Platform will retain your account information for the period permitted by applicable laws and regulations, after which it will be deleted.
11. Contact Us
If you have any questions, comments, or complaints regarding these Terms of Service, please contact us at:
📧 info@offerlab.ltd
We will respond within 7 business days.
© 2025 OfferLab. All rights reserved.